Privacy Policy
Last updated: April 20, 2025
1. Information We Collect
When you place an order or contact us, we collect the following personal information: your name, email address, shipping address, and order details. We do not collect or store payment card numbers. Cryptocurrency transactions are processed directly on the blockchain and we only record the transaction reference for order fulfilment purposes.
2. How We Use Your Information
We use your information solely to process and fulfil your orders, send order confirmation and shipping update emails, respond to customer support enquiries, and comply with applicable legal obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies
Our website uses cookies and local storage to maintain your session, remember your cart, and store your age-verification confirmation. These are strictly functional cookies and are not used for advertising or cross-site tracking. You may disable cookies in your browser settings, but some features of the site may not function correctly as a result.
4. Data Retention
Order records are retained for a minimum of seven years to comply with applicable tax and accounting regulations. You may request deletion of your personal data at any time by contacting us at [email protected], subject to any legal retention obligations.
5. Security
We implement industry-standard security measures including HTTPS encryption for all data in transit. Access to order data is restricted to authorised personnel only. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
6. Third-Party Services
We use Resend (resend.com) to deliver transactional emails. Your email address is transmitted to Resend solely for the purpose of delivering order confirmation and shipping update emails. Resend's privacy policy is available at resend.com/legal/privacy-policy.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.
9. Contact
If you have any questions about this Privacy Policy, please contact us at [email protected].